What is your return policy?
No returns or exchanges will be made unless I made a mistake with your order. Please contact me if you have a dispute with photos to verify your claim. I cannot be responsible for lost packages or sent to a bad address given to me. If your package goes missing, please reach out and I will do my best to help locate it.
Customer is responsible for any customs fees incurred during delivery.
How long will it take to receive my order?
***COVID 19 STATUS***
Please be patient in this difficult and uncertain time, I promise to ship out orders as quickly as possible given the difficulty of movement currently in my city. Your continued support means very much, thank you!
I ship orders between 3-7 days after it has been placed. Once shipped most US/Canadian orders take anywhere from 4 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 4 and 12 weeks. Sometimes things might get stuck at customs and could take up to 3 months.
Between April - September your order may take up to 2 weeks to ship due to my being on the road often during this period.
I have more questions!
Please use the contact form and I will get back to you!